Manual order review in e-commerce fraud management 2022, by firm size
Manual order review is set to remain a core fraud management strategy for at least 24 percent of large e-commerce enterprises worldwide, a 2023 study showed. On the other hand, small and midsize businesses (SMBs) leaned more towards eliminating manual reviews than companies of other sizes, with 19 percent of SMBs choosing this strategy. Manual order review is a measure that can prevent cases of online fraud or scams.