During a 2022 UK survey, roughly 48 percent of residential consumers stated that they were fairly satisfied with Royal Mail. The same survey revealed that very few people were very dissatisfied from the service quality of Royal Mail.
Residential consumers satisfaction with Royal Mail in the UK in 2022
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Other statistics that may interest you Postal services in the United Kingdom (UK)
Overview
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Customer satisfaction
6
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Statistics
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Ofcom. (December 8, 2021). Residential consumers satisfaction with Royal Mail in the UK in 2022 [Graph]. In Statista. Retrieved June 01, 2024, from https://www.statista.com/statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/
Ofcom. "Residential consumers satisfaction with Royal Mail in the UK in 2022." Chart. December 8, 2021. Statista. Accessed June 01, 2024. https://www.statista.com/statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/
Ofcom. (2021). Residential consumers satisfaction with Royal Mail in the UK in 2022. Statista. Statista Inc.. Accessed: June 01, 2024. https://www.statista.com/statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/
Ofcom. "Residential Consumers Satisfaction with Royal Mail in The Uk in 2022." Statista, Statista Inc., 8 Dec 2021, https://www.statista.com/statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/
Ofcom, Residential consumers satisfaction with Royal Mail in the UK in 2022 Statista, https://www.statista.com/statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/ (last visited June 01, 2024)
Residential consumers satisfaction with Royal Mail in the UK in 2022 [Graph], Ofcom, December 8, 2021. [Online]. Available: https://www.statista.com/statistics/1166066/satisfaction-consumers-royal-mail-united-kingdom/